Contact us
Location
5204 Burton Dr
45503 Springfield OH
elle.en.events@outlook.com
Frequently asked questions:
How do I book my rental or event service?
Multiple ways! You can inquire through email, fill out an inquiry on the contact us page and through our Facebook and Instagram links!
A 30% deposit is due when booking your event and remaining balance is due no later than 14 days before the event date.
What is your cancellation policy?
A full refund will be given if canceled within 30 days of booking.
What forms of payment do you except?
Cash, Venmo, Cash App, card payments through square.
Please note, a 2.6% processing fee is added to in person card payments through square and a 3.3% processing fee is added if you pay through the square payment link.
What is your travel policy?
We're happy to bring Elle&En Events to you-wherever your celebration takes place! To help cover maintenance and fuel costs, we apply a travel fee for events located more than 20 miles round trip from Springfield OH.
What is your Weather Policy.
You are responsible for providing a tent, indoor space or shelter in the event of bad weather, tent rental available through us. If needing to cancel due to severe weather, event can be re-booked at no additional charge within 12 months.
How long prior to event do you need for set up?
It depends on the party size, but typically 1-2 hours.
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